To be recognised within the Australian retail environment as being the partner of choice through its ability of bringing about greater supply chain efficiency while lowering the overall cost of their supply chain, all supported by flexible, responsive and immediate customer service. In so doing PGL will establish long term and consistent business relationships.
The key objectives to achieving the mission are to create:
- Innovative and imaginative supply chain solutions that move retail goods from factory floor to shop and customers door.
- IT solutions that provide both visibility up and down the supply chain, while at the same time being the fulcrum to make “doing business” easier.
- International freight solutions that provide consistency of service and flexibility to meet delivery needs, while being price competitive.
- Customs knowledge and processes to support the import of goods across the Australian border, ensuring compliance with all regulations and requirements.
- To provide customer service that is viewed as an extension of our clients business, where exceptions to the expectation are identified, addressed and closed at the earliest point in the supply chain.